Remote Support

• We use 24/7 Technical Phone Support, Osync Machine Analytics, Remote Machine Login, and Video Chat to diagnose and resolve the majority of issues remotely. If you need Technical support, create a support ticket by filling out the form or call 1-704-508-7000.
  
• Level up your support with Machine Replay for faster diagnostic capabilities, that allow us to go back BEFORE the problem and see what led to it. Powered by our Osync Machine Analytics platform, you not only get deeper diagnostics, but also you can production dashboards and runt-time based maintenance scheduling.

Parts & Repairs 

• C.R. Onsrud offers customers one of the largest spare parts inventories in the industry direct from our manufacturing facility in Troutman, North Carolina. This department is currently fully staffed, fully stocked, and ready to provide Onsrud customers with any parts or repairs. To contact parts & repairs email: parts@cronsrud.com or call 1-704-508-7000.

Onsrud Local Distributors

• C.R. Onsrud has one of the best distribution networks in the industry, all of whom are standing by ready to provide local support to our customers. If you have any immediate needs or questions, please do not hesitate to reach out to your local Certified Onsrud Dealer.

Project Solutions 

• C.R. Onsrud Sales, Service, and Application Engineers are ready to help you and your company solve manufacturing challenges, talk about future projects, order new machinery, or repair / upgrade current machinery. To contact sales click here, for service click here, or call 1-704-508-7000.
  
  

Additional Links

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